Returns & Exchanges
At Quad Lock Case, we want you to be completely satisfied with your purchase; if you are not, you can return or exchange any unworn items within 30 days of delivery. All returned apparel must be in its original condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location near you.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing